Privacy Policy

Black Tie Worldwide (“Black Tie,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or otherwise interact with our services.

This Privacy Policy applies only to ground transportation and concierge services booked through our website. It does not apply to other forms of transportation, travel arrangements, or other activity that may be referenced or facilitated outside of our platform.

You may also provide information when you contact us via email, inquiry forms, or customer support.

1. Information We Collect

A. Information You Provide to Us

When you use our website, book a ride, or submit a concierge request, we may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Pickup and drop-off locations
• Date and time of travel
• Flight details (if applicable)
• Concierge preferences, requests, or event details (e.g., dining, accommodations, tickets, reservations, or special arrangements)
• Special requests or accessibility needs
• Payment information (processed by our third-party payment provider)

You may also provide information when you contact us via email, inquiry forms, or customer support.

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and device information
• Pages viewed and time spent on the site
• Referring website or source
• General location data (city or region level)

We may collect this information through cookies and similar tracking technologies. Please see our Cookie Policy for more details.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your ground transportation booking
• To receive, review, and coordinate your concierge requests
• To communicate with you about your reservation or concierge arrangements, including confirmations, updates, and reminders
• To provide customer support and respond to inquiries
• To improve our website, services, and user experience
• To prevent fraud, security issues, or misuse of our services
• To comply with legal obligations

3. Use of LimoAnywhere for Ground Transportation Bookings

To facilitate and manage ground transportation bookings, we integrate with LimoAnywhere, a third-party booking and dispatch platform.

When you make a ground transportation reservation through our website, the information necessary to complete your booking (such as your name, contact details, and trip details) is shared with LimoAnywhere solely for the purpose of:

• Processing your reservation
• Dispatching a driver
• Managing trip logistics
• Sending operational notifications related to your ride

Black Tie does not use LimoAnywhere for concierge services or any other type of transportation beyond ground transportation.

For more information about how LimoAnywhere handles your data, you may review their privacy practices on their website.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third parties that help us operate our business, such as payment processors, booking platforms (including LimoAnywhere), email/SMS providers, website analytics tools, and — where necessary — third parties who assist in fulfilling concierge arrangements (e.g., venues, restaurants, or vendors).
• Drivers and Dispatch Teams: As necessary to fulfill your ride.
• Legal or Regulatory Authorities: When required by law, subpoena, or to protect our rights, safety, or property.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including:

• Requesting access to your data
• Requesting correction of inaccurate information
• Requesting deletion of your data (subject to legal and operational requirements)
• Opting out of marketing communications

To exercise any of these rights, please contact us at: contact@myblacktieworldwide.com

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze website performance. You can manage your cookie preferences through your browser settings or via our Cookie Policy.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

‍Email: contact@myblacktieworldwide.com
‍Website: myblacktieworldwide.com